Support

Getting Help

For questions, bugs, or feature requests, submit a ticket.

We aim to respond within 1-2 business days.

Common Issues

The “Link Issues in Bulk” option does not appear in the menu

• Ensure the app is installed and enabled on your Jira site.
• The option appears under the “…” (More actions) menu on any issue view.

Some issues failed to link

• The app shows failed issues in red after processing. Common reasons include insufficient permissions on the target issue or the link already exists in the opposite direction.
• You can copy the failed keys and retry.

JQL query returns no results

• Verify your JQL syntax is valid using Jira’s built-in JQL search first.
• The app uses the same JQL engine as Jira search.

The Link Summary panel is not visible

• The panel may be collapsed. Look for the “Links” label in the issue’s right sidebar.
• If it does not appear at all, check that the app is installed and you have read access to the issue’s linked issues.

Documentation

• Getting Started
• Security Policy
• Privacy Policy

Atlassian Marketplace

You can also raise issues via the Atlassian Marketplace listing using the Support tab on the app page.